logo
Get in touch

SEO, Staff Aug & Software Dev for Equipment Parts Retailer

Placeholder

Project summary

AgileEngine's work has improved the site's performance and directly impacted the client's revenue. The team has successfully adapted the work and project management style of the client's internal team. They also deliver outputs on time, with only minimal issues identified by the client's QA team.

"The team members work as part of our internal workflow and have adapted to our style of work and project management"

Director of Application Development | Fix.com

Feedback summary

AgileEngine's work has improved the site's performance and directly impacted the client's revenue. The team has successfully adapted the work and project management style of the client's internal team. They also deliver outputs on time, with only minimal issues identified by the client's QA team.

What did you find most impressive or unique about this company?

Their 360 degree care, from account reps to developers

How did you select AgileEngine over others

High ratings
Pricing fit our budget
Company values aligned

Project overview

Background

Please describe your company and position

  • I am the Director of Application Development of Fix.com

Describe what your company does in a single sentence

  • We sell parts to repair tools, appliances, and equipment in and around your home.

Challenge and solution

What specific goals or objectives did you hire AgileEngine to accomplish?

  • Ongoing software development work as part of our team

How did you find AgileEngine?

  • Online search

How many teammates from AgileEngine were assigned to this project?

  • 2-5 employees

Describe the scope of work in detail. Please include a summary of key deliverables

  • Agile Engine developers have provided ongoing contributions to the bespoke ecommerce solution, working on everything from minor bugs to significant projects directly boosting revenue generation. They bring expertise in SEO, front end UX, and backend systems and collaborate well with team members who have been on the project for years. In addition to considerable technical expertise, they also are very professional and personable.

Results and feedback

What were the measurable outcomes from the project that demonstrate progress or success?

  • Successful completion of the projects is having a direct impact on revenue as we improve site performance, remove bugs, and add new features

Describe their project management. Did they deliver items on time? How did they respond to your needs?

  • Yes, the team members work as part of our internal workflow and have adapted to our style of work and project mangement. They consistently deliver on time with great results and very few defects found by the QA team.

What was your primary form of communication with AgileEngine?

  • Virtual Meeting
    Email or Messaging App

What did you find most impressive or unique about this company?

  • Their 360 degree care, from account reps to developers

Are there any areas for improvement or something AgileEngine could have done differently?

  • Not really, great experience all around

Cost

Value / within estimates

5.0

Quality

Service and deliverables

5.0

Willing to refer

NPS

5.0

Schedule

On time / deadlines

5.0

Industry

eCommerce

Client

Fix.com

Client size

51-200 employees

Location

Salt Lake City, Utah

logo
Linkedin Facebook-f Instagram X-twitter

Services

Company