HIPAA-compliant AI platform that scales clinical workflows

AgileEngine facilitates the development of an agentic AI platform that automates and scales the complex healthcare workflows of professional clinicians. A startup with over $60 million in total funding, our client leverages our remote development model to maximize its runway. The solutions delivered by our team span AI and data engineering, as well as full-stack development of the company’s flagship product.

Hero image

Industries

HealthTech, Healthcare, Artificial intelligence, Patient management, B2B

Services

AI engineering, Data engineering, Full-stack development

Solutions

AI, Machine learning models, Predictive analytics, RAG (Retrieval-Augmented Generation), LLMs (Large Language Models), NLP (Natural Language Processing), Electronic health record (EHR)

Technologies

NLP (Natural Language Processing), LLMs (Large Language Models), RAG (Retrieval-Augmented Generation), Open-source models, AWS, TypeScript, Python, OpenAI

AI tools that powered our workflow

OpenAI GPT models, Claude, Cursor

Outcomes
and highlights

  • 30% of the client’s merged pull requests have been handled by our team (approx. 1200 PRs over the course of two years)

“The AgileEngine team has had a major impact on quite literally every critical piece of componentry throughout our tech stack, and all around is an amazing example of what a high ownership mentality looks like.”

Solutions overview

Project overview

Building a feature-rich health copilot system

Our team designed and implemented solutions spanning patient access, human-in-the-loop (HITL) workflows, care program automation, recall, prior authorization, chart review, and provider-facing analytics. Combined, these solutions automate and streamline healthcare operations through configurable AI-powered tools, intuitive dashboards, patient communications, and audit trails.

Key deliverables

  • Engineering coverage of core clinical operations functionality and underlying systems, including durable execution, data pipeline orchestration, business intelligence, and EHR
  • HITL platform solutions enabling operators to effectively handle high-volume clinical workflows across recall, prior authorization, and care programs
  • Engineering work covering HITL platform schemas, dashboards, assignment, status tracking, notes, patient context, communication tools, and deep links into task details
  • Care programs and medical procedure preparation platform contributions improving patient readiness and reducing missed or incomplete procedures
  • Configurable templates and solutions for patient preparation runs, step tracking, automated communications (SMS, email, voice), FAQs, enrollment flows, preparation opportunity discovery, and rescheduling
  • Prior authorization management system with dashboards, activity views, reporting, patient chart integration, document management, and AI-driven evidence feedback
  • Migration of the legacy authorization system to a tailored role-based access control (RBAC) solution with multitenancy support
  • Custom product alerts solution integrating with internal task frameworks and third-party systems such as Slack, PagerDuty, and email
  • EHR integrations leveraging Secure File Transfer Protocol (SFTP), APIs, and database connections

Technologies

React.js, Next.js, Node.js, TypeScript, tRPC, PostgreSQL, DrizzleORM, Kubernetes, Playwright, Mailgun, Twilio, Temporal, AWS, Python, Apache Airflow, Apache Superset, OpenAI, Open-source AI models

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